Operational Excellence
School of Management
Transforming "senior specialists" into professional managers.
Symptoms of Weak Management
Manual control
The manager does the work for his subordinates.
Broken Telephone
Strategic goals become distorted as you go down.
Lack of standards
No SOP. Results depend on mood.
Toolbox Manager 2.0
Мы даем не теорию менеджмента из учебников, а набор "отверток и ключей" для ежедневной настройки работы отдела.
- ✓ Teamleads
- ✓ Personnel reserve
- ✓ Operating Directors
01
Module 1: Operating System
PDCA, SMART, Control and Feedback.
02
Module 2: Team Management
Situational Leadership. Motivation.
03
Module 3: Processes and SOPs
Writing regulations. Process optimization.